All Sales Are Final Due to the exclusive nature of the footwear collections and the direct-to-consumer fulfillment process, returns, exchanges, or refunds are not accepted under any circumstances once an order has been placed.
This strict no-refund policy covers, but is not limited to:
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Sizing & Fit Issues: No refunds or exchanges if the incorrect size is selected. Sizing and fit are the sole responsibility of the buyer.
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Ordering Errors: No refunds if the wrong color, style, or quantity is accidentally ordered.
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Buyer’s Remorse: No refunds if a change of mind occurs after the purchase is finalized.
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Shipping & Delivery Issues: No refunds for transit delays, customs holds, or carrier delivery issues once the package leaves the fulfillment facility.
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Incorrect Address: No refunds if an incorrect or incomplete shipping address is entered at checkout.
Please carefully review all measurements, item details, and shipping information before completing the purchase.